Primary Care Mental Health Service

Primary Care Mental Health Service: The new mental health service in your GP surgery

The Primary care Service for Mental health is a service run by Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).

The service, which runs Monday to Friday, 9am-5pm, provides specialist mental health support for GP surgeries so that patients with mental health conditions can access prompt advice and support, receive help in a community setting and experience a more joined-up approach to care. Staff are mental health and allied health professionals, peer workers and recovery coaches, support workers and consultant psychiatrists.

This service is for anyone aged between 17-65 years with mental health conditions and is based on a person’s needs rather than their diagnosis. So, how do you access this service? The patient sees their GP and a decision is made as to which service would be appropriate for the patient - this could be a referral to the team. Once referred, staff would make contact with the patient / service user and either provide telephone advice and signposting or offer a face-to-face assessment. Patients will meet a member of the team in their local GP surgery, meaning they are in a familiar environment and reducing travel. The service aims to ensure patients get the right treatment in the right place at the right time by the right person based on their need.

The service is being rolled out across Cambridgeshire and Peterborough surgeries from April onwards. Look out for more information on our website at

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