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Covid-19: The second wave. Surgery update and patient information

COVID-19 If you think you have symptoms (either high temperature or a new, continuous cough or loss/change to sense of smell or taste) of Coronavirus visit

FLU CLINICS:  From Tuesday, 1st December 2020, we will begin the national programme of influenza vaccinations for people age 50-64 years, this will include those who become aged 50 years by 31st March 2021.

The vaccine that will be used nationally is called Flublok, it has been provided with temporary authorisation by the Medicines and Healthcare products Regulatory Agency (MHRA) for supply in the United Kingdom. 

It has been used in the USA since 2016 and has been distributed there to over 9 million people.  The Food and Drug Administration (FDA) in the USA considers the vaccine safe and acceptable for use.

For further information visit:

To request your appointment please contact us, 01638 741234 or via askmyGP.

We are asking all visitors to wear a face covering.  The face covering MUST cover your nose and mouth; ideally the bottom part of the covering should sit under your chin.  If there is any reason why you are not able to wear a face covering, please inform the Receptionist on arrival.

The NHS Volunteer Responders Programme will remain active and previously shielded and/or otherwise vulnerable patients can access this support by calling 0808 196 3446. 

They may be able to help with:
- collect and deliver shopping,  medication or other essential supplies
- patient transport: provide transport to patients who are ready for discharge and ensure they are safely back into their homes
- Check in and Chat: telephone support
- and more...

Introducing askmyGP

ask my gp

AskmyGP is a online system which improves accessibility to GPs and is flexible for patients too. 

* It is the easiest and fastest way to ask for help from a doctor

* All our registered patients are invited to use the new system, and as a parent or carer you can use askmyGP on behalf of a patient

* We respond in working hours, 8.00am to 5.30pm Monday to Friday

* You can choose a particular named GP if you wish (so long as they are working that day)

* You can choose how you would like the surgery to respond to you, eg by phone or email

* You can login straightaway, without any paperwork.


DISPENSARY Opening Hours: 

We will now be open Monday-Friday, from 08.30 - 6.00 pm until further notice.
We would like to thank you all for your continued support and adapting to our new ways of working during Covid-19.
Burwell Surgery
September 2020

The NHS across the Cambridgeshire and Peterborough will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England’s advice.

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

Do not go to a GP surgery, pharmacy or a hospital IF YOU HAVE SYMPTOMS. You do not need to contact 111 to tell them you’re staying at home.

What to do if you have coronavirus symptoms

Continue to stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Loss of/change in smell or taste
  • To arrange a Covid-19 test: 119 or book online:
  • To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

For information on:

Stay up to date with GOV.UK:

Sign up to get emails when we change any coronavirus information on the GOV.UK website

Please check back on a regular basis for updates.


Practice Leaflet:

Download our practice leaflet

Accessible Information

(Site updated 27/11/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website