Important Message - Monday 19th February
Please be advised that the surgery will be closed this afternoon for staff training. In addition, we are having a new telephone system installed today, so we kindly ask you to call '111' for any urgent medical requirements during this time.
Our lines will re-open at 8.30am tomorrow morning. Please accept our apologies for any inconvenience caused.
Welcome The Burwell Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
NEW: More GP Appointments released
Until the end of March we are working with NHS England to offer extra GP appointments. This is because we know that there are times you want to be able to see a GP at short notice. We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.
The extra appointments will be available on Monday and Friday each week and are bookable on the day by ringing reception on the usual number.
If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.
Call NHS 111 if you urgently need medical help or advice but it's not a life-threatening situation. You can also call NHS 111 if you're not sure which NHS service you need.
Call 999 if someone is seriously ill or injured and their life is at risk.
Visit a walk-in centre, minor injuries unit or urgent care centre if you have a minor illness or injury (cuts, sprains or rashes) and it can't wait until your GP surgery is open.
Ask your local pharmacist for advice – your pharmacist can give you advice about many common minor illnesses, such as diarrhoea, minor infections, headaches, sore throats, or travel health.
Make an appointment with your GP if you are feeling unwell and it is not an emergency.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
We have parking facilities and easy access for disabled patients.
Children's Mental Health
Find out more
PPG 2016 Survey
(Site updated 05/04/2017)